Cost of shipment is outlined below and is added to your order at the checkout after entering your delivery address. PLEASE NOTE WE ONLY DELIVER TO THE REGIONS SPECIFIED BELOW. Please contact us at firstname.lastname@example.org to arrange delivery to other regions.
Melbourne Metro & Mornington Peninsula = FREE
Regional Victoria, TAS, NSW & QLD = $20 per dozen
Delivery Time Australia Post Registered parcels take approximately 3-5 business days to deliver. Delivery is during normal business hours: 9am-5pm Monday to Friday.
Returns & Cancellations
We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to email@example.com to arrange for the return of corked or flawed product.
Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact us for return instructions.